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Coupons PRO ​

Discount codes that customers type at the vendor. Great for openings, events, bloggers and loyal customers.

Coupons: each one is a ticket, with its rules and how many uses it has left.
Coupons: each one is a ticket, with its rules and how many uses it has left.

Create a coupon ​

Press New coupon (one code) or Make a batch (many single-use codes).

New coupon: the discount, the code and the rules.
New coupon: the discount, the code and the rules.
SettingMeaning
DiscountA percentage (1–100%) or a fixed amount in L$. 100% = freebie: the item is free right away, nothing to pay.
CodeWhat the customer types: letters, numbers, - or _ (3 to 24). Press Generate for a random one. It can't change after the first use.
Internal nameOnly you see it (October event).
When it worksStart and end dates, or no date.
Total usesHow many times it can be used in all.
Per customerHow many times each avatar can use it (default 1).
Minimum purchaseOnly works on products from this price up.
Where it worksWhole store, all except some, or only chosen products and groups.
Only for these peopleA personal coupon: only they can use it. Tick Send the code by IM in SL to deliver it.

Batches for bloggers and events ​

Make a batch creates N codes (up to 500) like BLOG-X7K2QM, each usable once. Open the coupon to copy the free codes or download a CSV, and see who used each one.

How customers use a coupon ​

At the vendor: touch → Coupon → type the code. (The button appears when your store has a live coupon.)

  • The code works: the vendor is reserved for them for 60 seconds, and Pay shows the discounted price.
  • Freebie: the item is sent right away, nothing to pay.
  • They also have a gift card: they get the wallet link with the coupon already applied, and can pay the rest with cards or L$.
  • The code doesn't work: they get the reason, in private: wrong code, paused, not started, expired, someone else's coupon, not valid for this item, below the minimum, used up, already used.

To stop guessing, an avatar can try at most 5 wrong codes every 10 minutes.

Rules worth knowing ​

  • One coupon per purchase.
  • During a sale, the coupon comes off the sale price, and the minimum purchase compares with it.
  • A coupon doesn't add up with the group price, and doesn't work on payment requests.
  • Coupons don't work on gift cards, and can't be combined with the Gift menu.
  • An open reservation counts as a use: with 1 use left, two people can't both get it. If the reservation runs out, the use comes back.
  • A refund gives the use back.
  • Revenue, points and profit shares count only the L$ that came in.

In Sales and on receipts ​

Sales show "SUMMER20 −L$ 20" under the payment, and the With coupon filter lists only those sales. The customer's receipt shows Price, Coupon SUMMER20 −L$ 20 and the Total paid.

On a customer page, the Coupons section lists their personal coupons, and Give a coupon creates one for them already filled in.